DELIVERY & RETURNS
If for any reason you are not happy with your product, you can return it for a full refund. Simply let us know within 15 days of receiving your order.
We offer 15 day returns, which means you can return your order if you notify us within 15 calendar days of receiving it.
You then have 14 days to send the artwork back.
Just email us at email@example.com with the order number.
Once we have received the item back, we will issue a full refund to your original payment method within 7 working days. (You will have to bear the direct cost of returning the goods)
All returned items must be in a saleable condition.
Please note you will have to bear the direct cost of returning the goods.
The Item I received was damaged.
We are sorry to hear the item you received was damaged. Simply let us know by email or phone with the order number and we will arrange a replacement immediately.
Delivery times vary depending on your location. Once the artwork is dispatched, you should expect it delivered to your door as per the following:
Ireland / United Kingdom Standard Delivery: 1-2 working days.
United Kingdom Next Day Delivery: 1 working day.
Europe: 2-5 working days.
United States: 4-10 working days.
Rest Of World: 5-12 working days.
All artwork including framed prints, canvas and paintings are dispatched within 1-2 working days.
If you would like your order faster, please select the expedited delivery option at checkout or contact us through email at firstname.lastname@example.org.
Ireland: Free Shipping on all Orders
UK: £18 up to 2KG | £20 over 2KG
Rest of World: €15 up to 2KG | €20 over 2KG
Cardholders responsibility regarding jurisdiction laws
The cardholder shall remain responsible for notifying their issuing bank with any changes in details or fraudulent/not normal activities on their account. thecelticride.com takes no responsibility regarding any fraudulent activity on any customers cards/accounts used on this website. We have taken all necessary steps regarding upholding pci dss compliance and remain objective in the case of cardholders bearing their own responsibility regarding jurisdiction laws.